貨代送貨亞馬遜后提供POD證明,貨物遲遲沒有接收如何催上架?
在論壇看到一個9月12日的帖子,發(fā)帖人說他的貨已經(jīng)送到亞馬遜倉,貨代也提供了POD證明,也專門請教別人,核對的結果都是確認已經(jīng)送倉。
但是亞馬遜后臺連登記信息都沒有,更別提接收上架了,他請教網(wǎng)友有什么有效的方法可以催促亞馬遜安排上架?
底下很快有網(wǎng)友評論說:
“如果是已經(jīng)入庫了,產(chǎn)品預留狀態(tài)是可以通過后臺開case去催上架,,模版可以說是產(chǎn)品是帶季節(jié)性產(chǎn)品,正是銷售旺季,對你們影響很大,同時不上架會影響買家的購物體驗等等”
以下英文模板可以參考:
Hello there!
My shipment code is FBA***,
UPS logistics order number: 1123***,
It has been successfully delivered to the Amazon warehouse a few days ago, but until now there has been no information on the shelves.
We are a seasonal product, and it is completely out of stock now. If it cannot be put on the shelves as soon as possible, it will greatly affect our sales and easily cause a product backlog. Please help us to confirm the current status of the goods, whether there are any missing goods or other problems.
網(wǎng)友重點表示,一定要選擇在晚上時間,聯(lián)系英文CASE,這樣的效果比聯(lián)系中文客服要好。